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Terms & Conditions

Undo IT Support - Terms & Conditions

Last updated: 2025-12-26

1. Who We Are

Ctrl-Z IT Support AB T/A Undo IT Support
Industrivägen 55, 433 61 Sävedalen, Sweden
Company Registration No: 559422-4940
Contact: hej@undoitsupport.com | +46 73 492 5156 | +44 330 341 1120

2. Scope of These Terms

These Terms govern your use of our website and any digital IT support services we provide. By accessing our site or engaging our services, you agree to these Terms.

3. Services

We provide digital IT support and managed services for business clients. Full details of our offerings are available on our website or upon request. All services are subject to a separate agreement or proposal before commencement.

4. Business Use Only

Our services are intended for business customers (B2B). If you are a consumer, please contact us before engaging our services.

5. Pricing and Payment

Prices are quoted in SEK or EUR (or GBP for UK clients) and exclude VAT unless stated otherwise. Payment terms are as agreed in your service contract or invoice.

6. Intellectual Property

All content on this site, including text, graphics, and branding, is owned by Ctrl-Z IT Support AB or its licensors. You may not copy or redistribute without permission.

7. Reviews

We display Google reviews for transparency. These are sourced from Google and remain the property of their respective authors. We do not allow direct user submissions on our site.

8. Privacy and Data Protection

We process personal data in accordance with the GDPR and UK Data Protection Act. See our Privacy Notice for details on data handling, retention, and your rights.

9. Cookies

Our site uses cookies for functionality and analytics. Non-essential cookies require your consent. See our Cookie Policy for details.

10. IT Advice Disclaimer

Information provided on our website, including articles, guides, and tips, is for general informational purposes only. It does not constitute professional advice tailored to your specific circumstances. While we strive for accuracy, we make no warranties regarding completeness or suitability. You should consult a qualified IT professional before implementing any changes to your systems or infrastructure. We accept no liability for actions taken based on information from this site.

11. Liability

To the extent permitted by law, our liability for any claim related to this site or our services is limited to the amount paid for the relevant service. Nothing excludes liability for fraud or gross negligence.

12. Governing Law

These Terms are governed by Swedish law. Disputes may be brought before Swedish courts. For UK clients, mandatory local protections apply.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on our website.

14. Contact

Questions? Email hej@undoitsupport.com or write to our registered address above.

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